Melbourne Real Estate During Stage 4 Lockdown: Your Questions Answered

Melbourne Real Estate During Stage 4 Lockdown: Your Questions Answered

Stage 4 restrictions are now in full swing across metropolitan Melbourne as the city attempts to slow the spread of COVID-19.

The Real Estate Institute of Victoria (REIV) has released a set of guidelines for real estate practice during the six-week lockdown, which is due to end on September 13. The Chief Health Officer is expected to update these guidelines over the weekend and we will provide further information as it comes to hand.

 

GENERAL FREQUENTLY ASKED QUESTIONS

Are PhilipWebb offices open?
Real estate services are a permitted industry, however offices must close for the duration of the lockdown. Our offices may be closed but our business is still operating with all staff working remotely. Agents and property managers remain easily contactable via phone or email. Alternatively, you can contact us at:

Doncaster – (03) 9842 1477
Mitcham – (03) 9874 3355
Ringwood – (03) 8870 2888
Email – customerservice@philipwebb.com.au

Can I attend an open for inspection?
No. All property inspections must be remote/virtual.

Can a person in Metro Melbourne travel to regional Victoria to inspect a property?
No. You can only attend an inspection remotely.

 

SALES FREQUENTLY ASKED QUESTIONS

Can I still buy property?
Yes, we are still selling properties and if you are looking to buy we can help. Please click here to view all our available listings. Simply contact the agent to register your interest and/or request additional information.

Are PhilipWebb conducting auctions?
Due to Government restrictions, all our auctions are now virtual/online conducted via the Anywhere Auctions website and app.

How do I sell my property during this time?
If you are thinking of selling, please contact one of our offices for more information.

Can you appraise my property?
Yes, however this can only be done remotely either via FaceTime or Zoom.

Can deliverables under a Section 32 or contract of sale be met under Stage 4 restrictions?
Settlement obligations, bank valuations, building and pest inspections or final inspections, can take place if the agreement was made prior to 11:59pm, Wednesday August 5. If you have entered into a contract since that time, you will have to wait until beyond September 13 to carry out these activities.

Can properties still settle?
Yes, property settlements are still occurring. If your property is settling during the lockdown period, your agent will be in touch regarding key collection.

Are removalists able to work during Stage 4 restrictions?
Yes. A removalist can be used to support vacating a property but face masks, social distancing and curfew hours apply.

 

LANDLORD FREQUENTLY ASKED QUESTIONS

Can a tenant provide notice to vacate under Stage 4 restrictions?
Yes.

Can exit inspections occur under Stage 4 restrictions?
Yes. Exit inspections can occur if the property is vacant and the Property Manager or applicable administrator attends the property on their own. Property owners cannot attend with the Property Manager or applicable administrator.

Can you complete tasks such as condition reports, repairs or inspections?
Services related to commencement/end-of-lease can continue to operate. This includes condition reports and cleaning, only once the property is vacant.

Can you appraise my property?
Yes, however this can only be done remotely either via FaceTime or Zoom.

 

TENANT FREQUENTLY ASKED QUESTIONS

What happens if I have a maintenance request?
Only urgent and emergency maintenance can be carried out during the lockdown period. Our property managers are handling maintenance requests via the same systems, so if you have a maintenance request please email your property manager or complete a repair request online. Please be patient as we are currently experiencing delays as some tradespeople are not fully operational. During call-outs, our tradespeople are taking the strictest precautions and following all best practice Coronavirus protocols including social distancing, wearing face masks and gloves, and sanitising.

Can I provide notice to vacate under Stage 4 restrictions?
Yes.

Can exit inspections occur under Stage 4 restrictions?
Yes. Exit inspections can occur if the property is vacant and the Property Manager or applicable administrator attends the property on their own.

Can I commence a lease and move in during lockdown?
Yes. You are permitted to move home if you had already arranged to do so, but curfew hours still apply. You may also commence a new lease if it would be unsafe not to (eg: domestic violence or homelessness).

Are removalists able to work during Stage 4 restrictions?
Yes. A removalist can be used to support vacating a property but face masks, social distancing and curfew hours apply.

 

Please refer to www.reiv.com.au/covid-19 for further information and resources. For the latest updates on current restriction levels, visit https://www.dhhs.vic.gov.au/victorias-restriction-levels-covid-19.

*While care has been taken to ensure that the information contained here is true and correct at the time of the publication, changes in the circumstances may impact the accuracy of this information.