With PhilipWebb already successfully managing my investment properties for many years, I made the decision to have them handle the sale of my Knoxfield rental. Simon and Yeow did a great job, including consistent open for inspection updates despite me being overseas for a portion of that period. While I would have liked more (don't we all) the outcome on the day was solid, with the auctioneer Sam putting in a sterling effort. Overall a very professional company which I have no hesitation in highly recommending.
I am sure you receive feedback from time to time relating to your clients experience with your agents, however, it has to be said that Jane & I are simply unable to find the words to describe how overwhelmed we are with the effort Simon has gone to in order to achieve the amazing result he has. The effort Simon and the Philip Webb team have gone to in guiding us through the listing and sale process, along with the feedback on buyer activity and incredible display of integrity has been absolutely second to none. Coupled together with what can only be described as an amazing process of negotiation within the past few days, leaves us not only with an incredible sales result from our perspective, but also with nothing but admiration for Simon, and indeed the entire Philip Webb community.
Jamie & Jane
We'd like to thank Simon for a great result on our property sale. After a previously flat and unsuccessful sales campaign with another agency, we have been thrilled with such a successful campaign led by Simon. His commitment, communication and honesty have been outstanding, and we look forward to our continued association going forward.
I wanted to belatedly thank Simon Bismark for assisting us in the purchase of our home. Simon was responsive and helpful throughout the campaign and after purchase. He knew I was interested when I first viewed the property and he kept me informed, and ultimately helped us to purchase the property in the week before auction. I appreciated Simon's approach and it was great to have him as my contact throughout. Although we pushed ourselves financially to secure the property in the current market, we got a home we love in a great location. All being well we plan to be there for at least the next 20 years. Thanks to Philip Webb and particularly Simon.
Simon has now sold two properties for me, both times reaching great results. The sale of this property in Ringwood, was unfortunately passed in at auction. Simon worked tirelessly to reach a good result two weeks after the auction date. I found Simon to be very reliable and honest, with great communication skills. We were kept informed at every stage of the campaign, with any progress and feedback regarding the advertising and the sale process. I would highly recommend Simon for every aspect of your sale.
I am writing to express my complete satisfaction with the way the sale of my property was conducted by Simon Bismark. He wasted no time with organising the photography, advertising and bringing prospective buyers through on a regular basis. His courtesy and feedback were of the highest levels and I always felt confident in his ability to carry out the sale of my property and achieve the best possible result for myself. I would be more than happy to recommend Simon to anyone considering selling their home.
As first home buyers, the process in finding and buying our first home was made enjoyable and exciting by the professionalism and friendly assistance Simon provided us. He was able to pinpoint the properties within our budget and preferred location without just directing us to websites. His willingness to meet with us in times that best suited our needs, showed to us he was dedicated to assisting us to buying our first home. Through the negotiation process his attention to detail and communication ensured we knew exactly where we stood and what we had to do to achieve our goal of buying a property. We would have no problems recommending Simon to friends and family who are looking to purchase or sell properties in the near future.
We could not be happier with the expert team of Simon Bismark and Philip Webb for the sale our property. From start to finish he provided us with advice on sales strategy and preparation for 'opens' so we could decide on our best options. His enthusiasm and negotiation skills brought us a better than expected result within a minimum of time and disruption. We cannot thank Simon and Philip Webb enough for making our dream come true sooner rather than later. We would recommend Simon in the property market to anyone, anytime.
Alfred & Valerie
This is a letter of appreciation for the outstanding work of Simon Bismark and Yeow Lim. These two agents had the responsibility of selling our home in Ringwood and locating a property for us to purchase with the intent of downsizing. Both of these men have done an outstanding job and are a credit to the name PhilipWebb Real Estate. Both are courteous and friendly and have taken the extra step to ensure our satisfaction with the whole process. A lot of agents have a reputation for only looking after their own interests and commissions. Simon and Yeow are an exception to that misrepresentation. The after-sale care and attention has been noteworthy. When we moved in to our new home, Simon had cause to attend re some small matter and while he was there he learned that we were unable to connect the internet. He spent a lot of time assisting me with trying to connect the service (the problem was with the provider not the connection from our home). Recently I bumped into Simon at the local shopping centre and during discussions I told him that my wife Betty Ann had slipped in the shower and broken her leg in two places. Both Simon and Yeow visited us and provided my wife with a small get well gift. They also took the time to check out the alterations that we had made to the dwelling. I just want to say thanks for their consideration and support. There was no expectation that they would provide any such gesture to us as recent clients of your company. We are very impressed with their friendliness and continuing interest in us and our home. An excellent example for any newer agents to follow.
Norm & Betty
Simon Bismark and Yeow Lim were recommended to me by a family member and I am very thankful for it. We sold through very trying market conditions with COVID-19 restrictions and Stage 4 lockdowns. There were also difficulties with the Owners Corporation setup, which they helped me navigate, despite that being above and beyond the responsibilities they had in selling the home. I believe the extra work they did here was a big positive influence on the end result. As a Doctor, I deal with a lot of people on a daily basis, but I rarely, if ever found someone who instilled as much confidence in me as Simon did. He is an extremely diligent and competent estate agent, very friendly and professional, and the communication was fantastic. Not once did I feel that I didn’t know what was happening, and even with the tight COVID-19 restrictions in place, they were able to achieve a sales result that I was very happy with. I have no hesitation in recommending Simon and Yeow to anyone who may be considering selling their property. You could not ask for more effort or better service.